Effective date: November 10, 2026

Program description

Capital Carpet and Services sends text messages to customers who opt in. Messages may include appointment reminders and confirmations, scheduling updates, technician arrival notices, estimate and invoice notifications, and replies to your questions.

How you opt in

You agree to receive text messages by providing your mobile number and giving consent, for example by selecting “Yes, texting is great” on our estimate request form, by texting us first, or by telling us verbally that we may text you. Consent to receive text messages is not a condition of purchase.

Message frequency

Message frequency varies based on your appointments and requests.

Message and data rates

Message and data rates may apply. Check with your mobile carrier for details.

How to opt out

Reply STOP to any message to stop receiving texts. You will receive one confirmation message, and no further messages will be sent unless you opt in again. You can opt back in by replying START.

Help

Reply HELP for help, or contact us at 757-564-8000 or info@ccands.net.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy for more information.

Contact us

Capital Carpet and Services
126 Production Drive, Suite D
Yorktown, VA 23693
Phone: 757-564-8000
Text: 757-293-8797
Email: info@ccands.net