Effective date: November 10, 2026
Program description
Capital Carpet and Services sends text messages to customers who opt in. Messages may include appointment reminders and confirmations, scheduling updates, technician arrival notices, estimate and invoice notifications, and replies to your questions.
How you opt in
You agree to receive text messages by providing your mobile number and giving consent, for example by selecting “Yes, texting is great” on our estimate request form, by texting us first, or by telling us verbally that we may text you. Consent to receive text messages is not a condition of purchase.
Message frequency
Message frequency varies based on your appointments and requests.
Message and data rates
Message and data rates may apply. Check with your mobile carrier for details.
How to opt out
Reply STOP to any message to stop receiving texts. You will receive one confirmation message, and no further messages will be sent unless you opt in again. You can opt back in by replying START.
Help
Reply HELP for help, or contact us at 757-564-8000 or info@ccands.net.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy for more information.
Contact us
Capital Carpet and Services
126 Production Drive, Suite D
Yorktown, VA 23693
Phone: 757-564-8000
Text: 757-293-8797
Email: info@ccands.net
